Vybey logo
Vybey logo

All articles

Ordering and Shipping FAQ

Can I manage my subscription?

Just login to your account to manage your subscription. Here you can do a number of things including updating your details, skipping a delivery or cancelling your subscription. Weve partnered with ReCharge for your subscription orders.

Can I pick up my vybey order?

Unfortunately, due to health and safety laws, we cant offer this feature. Once we have our own fulfilment house, we will be able to provide this option. Let's hope this isn't too far away!

How much is postage?

Australian wide domestic shipping is at the flat rate of AUD 9.99. We use Australia Post for our parcels so you can nominate a safe place for your parcel to be left if youre not home. Just select the location that suits you. For our NZ customers,...

Where does vybey deliver to?

We are currently shipping Australia wide. We are in the process of finalising arrangements to ship to New Zealand and parts of Asia, USA and Europe. Join our mailing list below to stay updated!.

What about shipping & times?

We want vybey to arrive as fast as possible too! If you order before 10am your vybey will be dispatched on the same day. We use Australian Post for all shipping, and Australian customers will receive a tracking number by email as soon as your...

How do subscriptions work?

Subscribing to vybey will save you money! Subscriptions are available for weekly deliveries up to every eight weeks. So take charge and subscribe for three deliveries or more and well throw in a 10% discount off your order.